News & AlertsArchive
NCUA Vishing Scam
NCUA has issued a warning to consumers to beware of a telephone fraud, known as a "vishing" scheme, that is using the agency's name in an attempt to obtain personal financial information.
<p>Credit union members have been contacted by an automated phone call claiming to be from the NCUA and notifying consumers their debit cards have been compromised. The call then asks the receiver to follow prompts, which request personal information, including sensitive financial data and personal identification information.</p>
<p>Anyone contacted by this so-called "vishing" scheme should immediately contact NCUA's Consumer Assistance Center Hotline at 800-755-1030 or by email at firstname.lastname@example.org to report the scam. Operators answer calls Monday through Friday between 8 a.m. and 5 p.m. Eastern.</p>
<p>NCUA or TCCU will never contact you by email, text message or phone call to ask you to update or verify your account information.</p>
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