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TCCU Online

Account Alerts and Notifications

Town & Country Credit Union members can receive FREE alerts notifying you of important account information. The following alerts are available in TCCU Online or the Town & Country CU Mobile App:

  • Balance Update
  • Low and High Balance
  • Large Withdrawal
  • Large Deposit
  • Check Cleared
  • Loan Payment Due
  • Loan Payment Overdue
  • Maturity Date
  • Customized Personal Message

How to Set Up Account Alerts

Alerts can be sent via email or text. To enroll in alerts and notifications, log into TCCU Online and click on ‘My Settings in the upper right-hand red bar.

Location of the My Settings link in the top right corner.

Then scroll to the bottom of the page and click on ‘Alerts & Notifications’ under the Other Settings section.

The Alerts & Notifications Link Circled

From the alerts and notifications screen, members can add and remove alerts and select where the alert should be sent by checking the box next to the email and text icons.

Alerts and Notification Settings

Type the mobile number into the box to enable text message alerts and click ‘activate.’ A text message will be sent to that number with a verification code to complete the set up.

Options for choosing to receive Alerts via email or text message.

To set up or edit alerts in the mobile app, visit My Settings and Push Notifications. Toggle the available alerts on and off.

Mobile App Login ScreenMobile App Menu ScreenMobile App Settings ScreenMobile App Notification Screen

Alerts in TCCU Online or the Mobile App will reflect in both systems.

If members have enabled text alerts, they can text the following commands to 454545 to receive specific account information:

  • ‘BAL’: Primary balance
  • ‘LAST’: Last five transactions
  • ‘TRANS’: Transfer funds to the primary account
  • ‘STOP’: Deactivate service
  • ‘HELP’: help keywords

For additional questions on account alerts & notifications, please call us at 1-800-872-6358.

If you’d like to sign up for text updates from the Credit Union, such as branch closures, events and other important information, text ‘TCCU’ to 877-497-0770 or fill out this short enrollment form.

Absolutely perfect.

The process of getting a loan has been absolutely perfect. I have never had any issues. It has always been quick, always been honest, and always been fair. Everybody is so honest about everything and treats everybody so well. For me that is the biggest thing right there – the honor and the respect
Shane | Member Since 1998
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