Jacqi Lien, Executive Mortgage Officer | Town & Country Credit Union

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Town & Country Credit Union

Town & Country Credit Union

Offices Closed Friday, July 3 and Saturday, July 4, 2020

Our offices will be closed on Friday, July 3 and Saturday, July 4, in observance of Independence Day. This will include all locations as well as our contact center. Additionally, incoming wires and checks deposited using mobile deposit capture on Friday will not be deposited into accounts until Monday, July 6.

COVID-19 Update

Our lobbies are now open, with the exception of our Fargo Sanford location which will remain temporarily closed due to visitor restrictions at the Sanford Broadway Medical Center.

We're asking you to join us in taking precautions to help keep all of us healthy:

  1. Use the hand sanitizer that's available near the entrance.
  2. Maintain a 6-foot distance whenever possible. Stickers have been installed on the floor for you to stand on while waiting in line.
  3. Plexiglass germ guards have been installed on our teller lines. Please stand behind them while conducting your business.
  4. Masks are allowed, but not required in our branches. If you do choose to wear a mask, we ask that you do not wear anything else that would obstruct the view of your face such as a baseball cap, sunglasses or a hood.
  5. Do not come in if you’re feeling sick. Give us a call or access your account online to conduct your business.
  6. If you need to meet with an account opener or loan officer, call us to make an appointment by calling 1-800-872-6358. When you get to the branch, wait in your car until your scheduled appointment time.

We’re looking forward to serving you in our branches, but also understand that some of you may prefer a no-contact method of conducting business. You can still open an account or apply for a loan online, access your accounts through TCCU Online and our mobile app, or give us a call to make a transfer, loan payment or more. 

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Jacqi Lien, Executive Mortgage Officer

Meet Jacqi! 

Jacqi has been with Town & Country Credit Union since 2006 and has been in the mortgage industry since 2010." data-share-imageurl="">


Jacqi Miller, executive mortgage officer photo

Meet Jacqi! 

Jacqi has been with Town & Country Credit Union since 2006 and has been in the mortgage industry since 2010.  She offers specialized experience in all aspects of mortgage operations ensuring her borrowers a developed understanding of the entire mortgage process. Whether purchasing or refinancing a new home, you'll find Jacqi to be trustworthy, responsive, and organized as she makes your loan seamless from start to finish. Her extensive knowledge of the ever-changing mortgage industry sets her apart as she works tirelessly to find the right financing option for every situation. Contact Jacqi to learn more about Town & Country's wide range of mortgage options, flexible terms and conditions and fair rates.  


“We had the best mortgage experience with Jacqi!” -TCCU Member via Home Loan Survey 

“Jacqi was so great at getting back to me very quickly. It was a long process for us to find the right house and she was very patient the entire time. She sent us worksheet after worksheet on so many other homes we looked at with no complaints. She would get back to or contact me or meet with us outside of the normal bank hours which we really appreciated. I can’t say enough good things about Jacqi and our overall experience.” -TCCU Member via Home Loan Survey 

"I recommend her to everyone I know that is looking for a home!" -TCCU Member via Home Loan Survey 

    Jacqi Lien, Executive Mortgage Officer
    925 14th Avenue East 
    West Fargo, ND  58078
    Phone: (701) 356-1764

     Click here to apply online today

     Click here to contact Mortgage Officer