Town & Country Credit Union members can receive FREE account alerts alerts notifying you of important account information. The following alerts are available in TCCU Online or the Town & Country CU Mobile App:
- Balance Update
- Low and/or High Balance
- Large Withdrawal
- Large Deposit
- Check Cleared
- Loan Payment Due
- Loan Payment Overdue
- Maturity Date
- Customized Personal Message
Alerts can be sent via email or text. To enroll in alerts and notifications, log into TCCU Online and click on ‘My Settings’ in the upper right hand red bar.
Then scroll to the bottom of the page and click on ‘Alerts & Notifications’ under the Other Settings section.
From the alerts and notifications screen, members can add and remove alerts and select where the alert should be sent by checking the box next to the email and text icons.
To enable text message alerts, type the mobile number into the box and click ‘activate’. A text message will be sent to that number with a verification code to complete set up.
To set up or edit alerts in the mobile app, visit ‘My Settings’ and then ‘Push Notifications’. Toggle the available alerts on and off.
Alerts set up in TCCU Online or the Mobile App will reflect in both systems.
If members have enabled text alerts, they can text the following commands to 454545 to receive specific account information:
- ‘BAL’: Primary balance
- ‘LAST’: Last 5 transactions
- ‘TRANS’: Transfer funds to primary account
- ‘STOP’: Deactivate service
- ‘HELP’: help keywords
For additional questions on account alerts & notifications, please call us at 1-800-872-6358.
If you’d like to sign up for text updates from the Credit Union, such as branch closures, events and other important information, text ‘TCCU’ to 877-497-0770 or fill out this short enrollment form.
