We will be undergoing a System Upgrade this weekend (Saturday, Feb. 27 - Monday, Mar. 1) . We're upgrading our internal system as well as TCCU Online and our mobile app. We've taken steps to make this as painless as possible fr you, but unfortunately, some inconveniences are unavoidable. 

What to Expect:

1. All branches, including the Contact Center, will be closed Saturday, Feb. 27 - Monday, Mar. 1. We will reopen regular hours on Tuesday, Mar. 2. 
2.  TCCU Online and our mobile app will also be unavailable  from 7 p.m. on Friday, Feb. 26 - Monday, Mar. 1.
3. Your debit and credit cards will still work during this time, but there will be a $1,000 total daily limit for debit card purchases and ATM withdrawals.
4. When you log in to TCCU Online or the mobile app for the first time, you're going to use your current username and a temporary password. Members, you received this information in the System Upgrade guide mailed to you. If you use Face ID or Fingerprint ID to log in today, make note of what your username is before Friday, Feb. 26. 

Learn more about the System Upgrade here. 

Continued COVID-19 Precautions:

We continue to take precautions to keep our staff and members healthy while providing the services you need. The majority of our lobbies are open and staff are wearing masks when social distancing cannot be achieved. You can check your local location's hours here. We ask that you join us in taking precautions to help keep all of us healthy:

1. Masks are recommended within our branches.
2. Do not come in if you’re feeling sick. Give us a call or access your account online to conduct your business.
3. If you need to meet with an account opener or loan officer, call us at 1-800-872-6358 to make an appointment. When you get to the branch, wait in your car until your scheduled appointment time.

We also offer online and phone options for a no-contact method of conducting your business. You can open an account or apply for a loan online, access your accounts through TCCU Online and our mobile app, or give us a call to make a transfer, loan payment or more, if you prefer.