| Q: |
What is a
Switch Kit? |
| A: |
A Switch
Kit is a free service that allows you to
close an account with another financial
institution and transfer the funds to a new
account (this account must already be set
up). You can also switch any direct deposits
and automatic payments (ACH) from your old
account(s) over to your new account(s). The
Switch Kit contains a series of easy to
follow steps, along with the necessary forms
to fill out and mail to all respective
parties. |
| |
| Q: |
What does
the Switch Kit cost? |
| A: |
The Switch
Kit is completely free! |
| |
| Q: |
Who can use
the Switch Kit? |
| A: |
Anyone who
wants to switch funds from one financial
institution to another financial
institution. |
| |
| Q: |
Do I have
to be a member to use the Switch Kit? |
| A: |
Yes, you do
have to be a member so that we know where to
send all of your payments, debits and funds. |
| |
| Q: |
I
cant find my account number on my check,
where is it? |
| A: |
Your
account number is located at the bottom of
your check. The routing number is the first
number listed and it is 9 digits. The second
set of numbers is your account number which
is normally 10 digits. The last number
listed is the actual check number. |
| |
| Q: |
What
information will I have to know when filling
out the Switch Kit? |
| A: |
You will
need to know the following:
-
Your current
account number where you are
transferring the funds from.
-
Your new account
number where you are transferring the
funds to.
-
Name, Address,
Account Number of Direct Deposit and
Automatic Payment (ACH) companies that
you currently are using.
|
| Q: |
Do I have
to have a Direct Deposit or Automatic
Payment (ACH) to fill out the Switch Kit? |
| A: |
No, you can
simply just close out a current account and
move the funds to a new account. The Direct
Deposit and Automatic Payment (ACH)
transfers are optional. |
| |
| Q: |
What do I
do with the printed forms? |
| A: |
All the
forms are clearly marked and you are also
given a check list to assist you with the
forms. |
| |
| Q: |
What do I
need in order to view the forms? |
| A: |
The forms
are displayed in Adobe PDF format (or Flash
Paper). You can download a free version of
this application
here, in order to view the forms. |
| |
| Q: |
Who can I
contact if I need help? |
| A: |
You may
contact us at 800-872-6358 with any any
questions you may have. |
| |
| Q: |
Is my
information secure? |
| A: |
Yes, your
information is encrypted with 128 bit
encryption. |
| |
