|
Q: |
What is
online check imaging? |
|
A: |
Online
check imaging allows you to view front and
back images of your checks. No more waiting
for check copies you have requested. |
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|
Q: |
What are
the benefits of online check imaging? |
|
A: |
-
Added online
convenience
-
Ability to
view the front and back of your cleared
checks
-
No more
waiting for requested check copies
-
Print check
images online
-
View up to
twelve months of check images
|
|
Q: |
Is there a
charge for online check images? |
|
A: |
No. Online
check imaging is a FREE service offered to
those that are enrolled in our electronic
statement service. |
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|
Q: |
Will this
affect the information I currently receive
in my statements? |
|
A: |
No. Online
check imaging is provided within the
e-Statement as an additional service to you.
This will not change the information you
currently receive in your statements or
through home banking. However, your
statements will be provided to you online
rather than via the mail. |
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|
Q: |
Do I have
to open a certain type of account or use
special checks to receive check images
online? |
|
A: |
No. Online
check imaging is available for all credit
union checking accounts and does not require
any special checks for imaging. |
| |
|
Q: |
Can I view
checks that were posted before my current
statement? |
|
A: |
Yes. You
will have the ability to view check images
from past statement cycles by using a "view
checks not listed" feature. |
| |
|
Q: |
Is it safe
to view check images online? |
|
A: |
Yes. The
safety of your records is of utmost
importance to us. Online check imaging is
only available through a secure transaction
area using the User ID and Password known
only to you. Online check imaging is a
secure way for you to view your checks
online. |
| |
|
Q: |
Does the
image show the front and back of my check? |
|
A: |
Yes. Both
the front and back of the check are
presented for viewing. |
| |
|
Q: |
Are these
check images acceptable as legal documents? |
|
A: |
Yes. Online
check images are accepted as valid proof of
payment by local, state and federal branches
of government. They are also accepted by the
IRS and the courts. |
| |
|
Q: |
How do I
sign up for online check imaging? |
|
A: |
By
enrolling to receive your statements online
you are automatically signed up to receive
your check images online. |
